How to Manage a Forum Effectively
Forum management is a vital part of keeping forums friendly and productive.At first glance, most popular forums seem completely autonomous; active users regularly generate new content and discussions while the community usually finds ways to regulate itself.
However, almost all forums require some form of regular moderation to ensure that users stay active and true to the intended purpose of the forum. While forum moderation isn’t always an easy job, it can be greatly rewarding with the right team and a solid protocol.
Build a moderation teamThis begs the question: How to manage a forum? The first step in managing any forum is to establish a moderation team. While smaller forums can usually get by with a single administrator, increased activity will warrant a larger team of moderators. Moderators typically have the power to enforce forum rules and even control user privileges, but they usually don’t have the same degree of power as an administrator. Of course, this can usually be configured depending on your chosen forum software. Some of the best moderators come from within the community itself. Look for users who are especially passionate about the forum and already take an active role in helping users. These people are often the best candidates for maintaining the forum since they already love being an active member of the community. If you’re a business offering support for your products, considering giving moderator privileges to select employees.